Pareto Principle in Cargo Claims

Time management is a critical skill when it comes to cargo claims.

Often, cargo claims handlers get bogged down with paperwork relating to claims.

So how do you get off the hamster wheel?

Introducing the Pareto Principle Cheat Sheet for Cargo Claims Management - a tool designed to maximise efficiency and impact!

Here's a structured approach to applying the Pareto principle to cargo claims management:

Identify Key Areas of Claims:
Determine which types of claims or which stages in the claims process are the most critical. For instance, you may find that 20% of claim types, such as damage during transit, constitute 80% of the claim's volume.

Analyse Claims Data:
Review past claims to identify which issues are the most frequent and costly. This could involve looking at common causes of damage, delays, or paperwork errors.

Focus on High-Impact Actions:
Prioritise actions that address the most significant issues. For example, if certain packing methods are leading to a high rate of damage, focus on improving these methods.

Optimise the Claims Process: Streamline the process for the most common claims to make it as efficient as possible. Automation and improved documentation can be beneficial here.