Damaged Goat Cheese in Transit

𝗛𝗼𝘄 𝘁𝗼 𝗛𝗮𝗻𝗱𝗹𝗲 𝗮 𝗚𝗼𝗮𝘁 𝗖𝗵𝗲𝗲𝘀𝗲 𝗗𝗮𝗺𝗮𝗴𝗲 𝗖𝗹𝗮𝗶𝗺


Ever had a shipment of goat cheese or similar cargo spoiled due to temperature fluctuations?

It’s frustrating, isn't it?

Let me tell you about a case where my team turned that frustration into a successful recovery.

We recently assisted an insured and their underwriter with a goat cheese shipment from the Netherlands to South Africa.

The reefer container experienced temperature fluctuations.

The discharge port experienced severe winds and this added to the complexity.

This could have been a disaster, but we turned it around.

𝗛𝗲𝗿𝗲’𝘀 𝗵𝗼𝘄 𝘄𝗲 𝗱𝗶𝗱 𝗶𝘁:

𝗤𝘂𝗶𝗰𝗸 𝗔𝘀𝘀𝗲𝘀𝘀𝗺𝗲𝗻𝘁:

We verified the temperature logs and studied the conducted survey. This pinpointed the exact cause and extent of the damage.

𝗦𝘁𝗿𝗼𝗻𝗴 𝗟𝗲𝗴𝗮𝗹 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻:

We established the carrier's responsibility under the 𝙃𝙖𝙜𝙪𝙚-𝙑𝙞𝙨𝙗𝙮 𝙍𝙪𝙡𝙚𝙨. Our knowledge of cases like 𝙏𝙝𝙚 𝙀𝙪𝙧𝙖𝙨𝙞𝙖𝙣 𝘿𝙧𝙚𝙖𝙢 proved crucial in demonstrating negligence.

𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗡𝗲𝗴𝗼𝘁𝗶𝗮𝘁𝗶𝗼𝗻:
We presented strong evidence and engaged in strategic discussions with the carrier’s legal team.

This led to a full settlement within just three months.

𝗧𝗵𝗲 𝗿𝗲𝘀𝘂𝗹𝘁?

A 100% recovery, leaving our client very satisfied and eager to work with us again.

If you're a cheese trader or a cargo insurer, and you've faced similar issues, let's connect.

We can turn your shipping challenges into success stories too.